Terms & Conditions
Welcome to De Onze (Pvt) Ltd. These Terms and Conditions govern your access to and use of our website and the purchase of products through our platform. By using our website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
1. Use of the Website
a. You must be at least 18 years of age to access or use this website.
b. You are responsible for maintaining the confidentiality of your account credentials, including your username and password.
c. You agree to provide accurate, complete, and up-to-date information during registration and checkout.
d. You shall not use this website for any unlawful, fraudulent, or unauthorized purposes.
2. Product Information & Pricing
a. We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that such information is always complete, reliable, or error-free.
b. Prices and product availability are subject to change without prior notice.
c. Any promotions, discounts, or special offers are valid only for a limited time and may be subject to additional terms.
3. Orders & Payments
a. By placing an order, you are making an offer to purchase the selected products.
b. We reserve the right to accept or reject any order at our discretion, including due to product unavailability, pricing errors, or suspected fraudulent activity.
c. You agree to provide valid payment information and authorize us to charge the full order amount, including applicable taxes and delivery charges.
d. Payments are securely processed through trusted third-party payment gateways. We do not store or have access to your full payment details.
4. Shipping & Delivery
a. We aim to process and dispatch all orders in a timely manner.
b. Delivery timelines are estimates and may vary depending on your location, logistics conditions, and external factors.
c. De Onze (Pvt) Ltd shall not be held liable for delays caused by third-party delivery services or unforeseen circumstances.
5. Returns & Refunds
a. Returns and refunds are governed by our Returns & Refund Policy, available on our website.
b. Customers are encouraged to review the policy before making a purchase.
6. Intellectual Property
a. All content on this website, including text, images, logos, graphics, and branding, is the property of De Onze (Pvt) Ltd or its licensors.
b. You may not copy, reproduce, distribute, or modify any content without prior written permission.
7. Limitation of Liability
a. To the fullest extent permitted by law, De Onze (Pvt) Ltd, its directors, employees, or affiliates shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
Use or inability to use the website
Purchase or use of products
Errors, interruptions, or inaccuracies
b. All products and services are provided on an “as is” and “as available” basis without warranties of any kind.
8. Amendments & Termination
De Onze (Pvt) Ltd reserves the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.
9. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka, and any disputes shall be subject to the jurisdiction of the courts of Sri Lanka.