Privacy Policy

Last Updated: April 2026
At De Onze (Pvt) Ltd, we value your trust and are committed to protecting your personal information with the highest level of care. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, place orders, or interact with our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect
Personal Information
• Full name
• Email address
• Contact number
• Delivery address
• Any information you voluntarily provide during checkout or inquiries
Payment Information
• Billing details required for transactions
• Payment data is processed securely through trusted third-party payment gateways; De Onze does not store card details unless expressly stated otherwise by the payment provider.
Technical & Browsing Information
• IP address
• Browser type and device information
• Pages visited and interaction data
• Cookies and tracking technologies

2. How We Use Your Information
• Process and deliver your orders efficiently
• Communicate order updates, confirmations, and customer support responses
• Improve our products, services, and website experience
• Provide personalized offers, promotions, and recommendations
• Ensure website security and prevent fraudulent activities

3. Information Sharing
We respect your privacy and do not sell or trade your personal data.
However, we may share your information in the following situations:
Trusted Service Providers
• We may work with reliable third parties for payment processing, delivery and logistics, website hosting, analytics, and maintenance.
• All partners are expected to maintain strict confidentiality and appropriate data protection standards.
Legal Obligations
• We may disclose information if required by applicable law, court order, regulatory requirement, or other lawful request.

4. Data Security
De Onze implements reasonable and industry-standard security measures to protect your personal information.
While we take appropriate steps to safeguard your data, please note that no online system is completely secure, and we cannot guarantee absolute protection.

5. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance user experience, understand website usage patterns, improve website performance, and support marketing activities.
You may disable cookies through your browser settings, but doing so may affect certain website features and functionality.

6. Your Rights
• Access your personal data
• Request corrections to inaccurate or incomplete information
• Request deletion of your data, subject to legal and operational requirements
• Opt out of promotional communications

7. Updates to This Policy
De Onze reserves the right to update this Privacy Policy at any time. Any updates will be posted on this page together with a revised “Last Updated” date. We encourage users to review this page periodically.

8. Contact Us
For any questions, concerns, or requests regarding privacy or personal data handling, please contact De Onze (Pvt) Ltd through the contact details published on the official website.